How much does an Insurance Customer Service Representative make in the United States? Its okay don't apply if you don't learn fast. The average salary for UnitedHealth Group Senior Customer Service Representative is $45,880 per year, ranging from $39,308 to $51,457. A good rule of thumb is to craft a written message, reread it and pay attention to tone and copy twice. Compare all Call Center Representative salaries in the United States, OptumCare, Inbound Call Center Agents, Puerto Rico, hiring immediately. Average UnitedHealth Group hourly pay ranges from approximately $12.30 per hour for Customer Care Specialist to $19. How to Answer: What Are Your Strengths and Weaknesses? How flexible are your working hours at UnitedHealth Group? The average hourly pay for a Customer Service Representative (CSR) at United Healthcare Group is $16.26. They need someone to hold their hands and walk them through a process. Glassdoor will not work properly unless browser cookie support is enabled. Hourly pay at United Healthcare Group ranges from an average of $14.05 to … You already have them from your users of silver sneakers. US. Research Category salaries by job level, experience, and education. Job … United Healthcare was there for me every step of the way. When factoring in bonuses and additional compensation, a Claims Representative at UnitedHealth Group can expect to make an average total pay of $33,329 . Customer service representatives answer questions and resolve problems. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. The average Customer Services salary for 2020 in the US is $238,511. good benefits but pay doesn't equal to the amount of work given, Call Center Representative (Optum Care)- San Juan, PR, Call Center Representative - Canonsburg, PA, Customer Service Representative Associate - San Antonio, TX, Customer Service Representative - US Remote. When a customer calls and has an issue that needs to be handled, a representative will usually open the customer’s file in the company’s computer system. They also want someone to take care of them. Coverage was phenomenal, customer service was outstanding. What does a Customer Service Representative do? Customer Service Representative salaries at UnitedHealthCare can range from $14 - $19. Platinum. They do match donations you make to approved charities, but I wish they would have given us company time to go out as teams to serve our community (which would also have helped us bond since it's hard to socialize with co-workers when you're stuck on the phones all day). What is a typical day like for you at UnitedHealth Group? Job was decent, but it is a call center job so it was draining on my anxiety and depression. You've already flagged this Timothy Noel 3 reviews. Those who work in finance and insurance may need several months of training to learn complicated financial regulations. UnitedHealthcare employees earn $38,000 annually on average, or $18 per hour, which is 54% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at UnitedHealthcare is a Medical Informatics Manager at $127,000 annually while the lowest paying job at UnitedHealthcare is a CSR at $23,000 annually. $9.26. How much does a Customer Service Representative make in the United States? Representatives use this information to solve problems and may also make changes to customer … Salary information comes from 144 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Read it at least twice because you can only hit SEND once! Check out the latest UnitedHealthCare Jobs. UNITEDHEALTH GROUP INC annual reports of executive compensation and pay are most commonly found in the Def 14a documents. The typical UnitedHealthCare Customer Service Representative salary is $16. 90% of covered health care expenses . Job Work/Life Balance. Pharmacy Technician Trainee salaries ($20k), Customer Service Representative salaries ($25k). Customers, buyers and clients want to pay a fair price for quality service or products, and feel satisfied they have paid for a service/product and received what they have paid for in return. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $33,312 to $43,057 with the … UNITEDHEALTH GROUP INC income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. Stay away from UHC Plan F in New Mexico and other states. Founded in 1983 and with more than 200 offices in Europe and North America, Aerotek is a leading global staffing and recruiting firm serving virtually every major industry in the world, including manufacturing, skilled trades, technical, engineering, aviation, laboratory, clinical, and general labor markets. How much does a Customer Service make? They need someone to understand their needs and help answer them. ), 7 of the Best Situational Interview Questions. 12 Companies Hiring for Remote Customer Service Jobs 1. What is the best part of working at UnitedHealth Group? Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support,… 1 day ago. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. Aerotek. All UnitedHealth Group - Customer Service salaries. Excludes individuals whose duties are primarily installation, sales, … Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. Filter by location to see Customer Service salaries in your area. 758 United Healthcare Reviews and Complaints @ Pissed Consumer We also have phone numbers for brokers, network management, and provider relations. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal … Unfortunately, I found it hard to move up and when I tried applying to multiple different positions I was always rejected. 185.6k salaries reported, updated at December 16, 2020. 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Contact UnitedHealthcare for individual or employer group sales or customer service by phone. If you don't have a history of mental illness this job may not be bad for you, but otherwise it can be taxing. United Healthcare Group employees with the job title Senior Software Engineer make the most with an average annual salary of $116,564, while employees with the title Customer Service … Average base salary Data source tooltip for average base salary. Additional … Customer Service Representative hourly pay at UnitedHealth Group can range from $10 - $22. Come on United Healthcare, LAUNCH the Renew Active program in New Mexico. How much does UnitedHealth Group - Customer Service in the United States pay? Gold. This estimate is based upon 17 UnitedHealthCare Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. May handle and resolve general complaints. Whether it’s to emails or chats, your tone and how you respond is even more important than with an in-person chat. Silver. Culture has been developed from employees that have been around 20+ years and are ready to retire. How do you feel about going to work each day at UnitedHealth Group? Worked as a benefit advocate (call center rep) for the Medicare segment. Learn how to enable cookies. Average UnitedHealth Group Call Center Representative hourly pay in the United States is approximately $17.85, which is 25% above the national average. Free interview details posted anonymously by … See all Customer Service Representative Salaries. Good place for security with an ok salary and benefits. Hours: 8 a.m.–8 p.m. CT, Monday–Friday The role of the Inbound Call Center Local Center is to build trusted relationships with…, The Call Center Representative is r esponsible for timely and accurate resolution of health care billing inquiries received from patients, insurance companies…, Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class,…, Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support,…, See all jobs matching Call Center Representative in UnitedHealth Group, Reviews about Pay & Benefits for Call Center Representative in UnitedHealth Group, See all UnitedHealth Group Call Center Representative reviews about Pay & Benefits. The national average salary for a Customer Service is $27,834 in United States. How long will it take to know if you get hired? What is the vacation policy like at UnitedHealth Group? Benefit information is collected from job descriptions and reviews about UnitedHealth Group on indeed.com. UnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with the website. At UnitedHealthcare, we are committed to improving the health care system. See if they're hiring! Stock Bonus, Profit Sharing, Tips have not been reported for this role. The average hourly pay for a Customer Service Representative (CSR) at UnitedHealth Group is $15.61. The typical UnitedHealthCare Customer Service Representative makes $16 per hour. Most people think they are paid fairly at UnitedHealth Group, Get weekly updates, new jobs, and reviews. The WRONG way: Dismissing your customers. Compensation/Benefits. Pay More Attention to Your Tone. The average salary for a customer service representative is $9.26 per hour in the United States, $2,000 cash bonus per year and $6,725 commission per year. See how your offer stacks up to other pay packages and negotiate confidently. When factoring in bonuses and additional compensation, a Customer Service Representative at UnitedHealthCare can expect to make an average total pay of $16 . Customer service representatives typically need a high school diploma or equivalent. Reviews about Pay & Benefits for Call Center Representative in UnitedHealth Group. Please note that all salary figures are approximations based upon third party submissions to Indeed. 259 UnitedHealth Group Customer Service Representative interview questions and 241 interview reviews. It is nonsense to wait until 2021 to evaluate the demographics. TTY users, call: 711. 70% of covered health care expenses. 80% of covered health care expenses. What tips or advice would you give to someone interviewing at UnitedHealth Group? Bronze. See all Claims Representative salaries to learn how this stacks up in the market. If you were to leave UnitedHealth Group, what would be the reason? Phone: Call toll-free: 1-800-721-0627. Training is intense but good company overall. How much does a Customer Service Representative I make in Washington? United Healthcare Group pays its employees an average of $18.77 an hour. Managers were alright (not too bad, not too great). Good pay + benefits + give back to community, Call center job (taxing on mental health). How Much Does It Save You? Average Molina Healthcare Customer Service Representative hourly pay in the United States is approximately $16.02, which is 22% above the national average. Useful. They can take responsibility for how the solution occurs, however, and 29% of customers say the ability to handle requests without transfers or escalations is one of the most important skills for a representative. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $15.28 based on … Career recommendations for Call Center Representative, Explore information on salaries, job satisfaction, skills and more, Highest paying cities for Call Center Representative in US. These figures are given to the Indeed users for the purpose of generalized comparison only. If you were in charge, what would you do to make UnitedHealth Group a better place to work? 4.0. Get answers to questions that are frequently asked by UnitedHealthcare members. 8 Questions You Should Absolutely Ask An Interviewer, All Customer Service Representative Salaries. Training. 43-4051 Customer Service Representatives. They Very few. That being said I believe UHG does a lot for our communities and is a decent place to work at. What advice would you give the CEO of UnitedHealth Group about how to improve it? The typical UnitedHealth Group Customer Service Representative makes $16 per hour. Reply. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. How much does a Customer Service Representative I make hourly in the United States? The average UnitedHealth Group salary ranges from approximately $29,430 per year for Customer Advocate to $64,481 per year for Call Center Representative. Average UnitedHealth Group Customer Service Representative yearly pay in the United States is approximately $45,029, which is 40% above the national average. per hour. Share. Summary. Customer Service Representative hourly pay at UnitedHealthCare can range from $14 - $19. How many vacation days do you get per year? Very few. Compare more salaries for UnitedHealth Group Senior Customer Service Representative at Paysa.com. Your customer service reps are on the front lines of satisfaction, but how many of your reps are actually the cause of the issue at hand? The base salary for Healthcare Customer Service Representative ranges from $32,386 to $42,019 with the average base salary of $36,784. How much does a Customer Service Representative I make in the United States? Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. I believe they pay a fair wage and provide good benefits. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it. 60% of covered health care expenses. Here’s Exactly What to Write to Get Top Dollar, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Customer service representatives usually receive short-term on-the-job training, which typically lasts 2 to 4 weeks. “401K match and healthinsurance are solid.”, “Great paid time off benefits from the start”. Salary estimates are based on 111,601 salaries submitted anonymously to Glassdoor by Customer Service employees. Salary estimated from 15 employees, users, and past and present job advertisements on Indeed in the past 36 months. See all Customer Service Representative salaries to learn how this stacks up in the market. See all jobs matching Call Center Representative in UnitedHealth Group. Users, and reviews about UnitedHealth Group Senior Customer Service Representative salaries at UnitedHealthCare can from! The employer for actual salary figures are given to the Indeed users for the purpose of comparison. Flexible are your Strengths and Weaknesses at other Companies taxing on mental )... P.M. 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And provide good benefits of executive compensation and pay Attention to your tone and copy twice there! Representative I make in the market vacation days do you get hired good benefits understand needs. Issues with the average UnitedHealth Group hourly pay for a Customer Service Representative salaries in your area needs help! Into your career options are solid. ”, “ Great paid time benefits. Solve problems and may also how much does united healthcare pay customer service reps changes to Customer … pay more Attention tone! Stacks up in the Def 14a documents 32,386 to $ 64,481 per year hourly the! Interact with customers to provide basic or scripted information in response to routine inquiries products! Per hour for Customer Advocate to $ 19 move up and when I tried applying multiple! Makes $ 16 per hour for Customer care Specialist to $ 19 silver sneakers statements... Good rule of thumb is to craft a written message, reread it and are.